Returns, Exchanges, Refunds

Have a return? We'd love to help! Just email us at Hello@thebucketlistfamily.com to start your return. 

 

RETURN POLICY

We accept return of unworn, unwashed merchandise provided that it is returned no later than 30 days from the date of delivery and that all original tags are attached. 

To ensure returns are promptly processed, include with your returned item(s) the original packing slip.

Alternatively, you may write your order number on the outside of the package.

CLOTHING CONDITION

Item(s) showing signs of wear or damage will be returned to the customer and no refund will be issued.

The Bucket List Family is not responsible for item(s) damaged due to not following the proper washing instructions indicated on the clothing. We recommend all items are either dry-cleaned or hand washed with cold water.

SHIPPING

Orders are shipped within two to four business days after the order is placed.
The customer is responsible for return shipping costs.
We are not responsible for any lost return packages.
ALL SALE ITEMS ARE FINAL SALE

 

EXCHANGES

We do not process online exchanges. If you would like to exchange your purchase for something else, just return your item(s) and purchase the item(s) you would like through the site.

We will credit your card within 3 to 5 days after we receive the return to our store. 

 

REFUNDS

After returns have been inspected for wear or use, refunds will be issued to the card used for the original purchase within five business days. Please note that your bank or financial institution is ultimately responsible for crediting your account once we approve a refund.